Returns + Warranty
We hope that you're happy with your purchase from The Hippie House. We are committed to providing our customers with high quality products and exceptional service. We accept back any item that's in its original unopened packaging within 14 days of your receipt of the shipment. We will provide a full refund less a 15% restocking fee.
Outside this period we don't accept any returns for any reason. All Sales are Final.
*only refers to items that attain a manufacturer warranty*
Warranty claims are subject to the proper use and care, in accordance with the instruction manual's accompanied with each product.
Warranty claims can be facilitated by The Hippie House with the respective manufacturer/s. At their discretion goods may be credited, replaced or repaired with or without additional charges.
Warranty will not apply in the event of damage caused by accident, misuse, negligence or normal wear and tear. In these instances, issues should be sorted directly with the respective manufacturer/s.
To make a valid warranty claim, please contact us within the warranty period and we will gladly help you get back up and running.
Incorrect or damaged items;
Every item is checked and packaged with care. If, however, your order has reached you in an unsatisfactory or faulty condition, please contact us promptly to discuss your concerns.
Note: The Hippie House reserves the right to amend this Return Policy at any time by posting the amended terms on this page. As well, The Hippie House and its affiliates reserve the right to refuse a return for any reason.