FAQ

Shipping

We try to ensure that all orders are dispatched from our warehouse within 12-24 hours of receiving payment. All parcels are shipped using Australia Post.  

 Shipping costs vary depending on product weight and what shipping services are selected upon checkout.

Delivery Times

-Australia-

We deliver to most destinations across Australia within 1 to 7 days. All orders are typically delivered quickly, however, at certain times, problems out of our control can occur which may cause delay in delivery. We apologize in advance if this happens.

Below are estimated delivery times to major cities and most metro areas within Australia. Delivery times to remote areas may take a little longer.

Australia Post Express: 1 - 3 Business Days 

Australia Post Regular: 2- 9 Business Days

*Please note that Transit times exclude weekends and public holidays. 

 -International-

International postage times vary greatly depending on what country you are located in. Below are the estimated postage times for international deliveries.

International Airmail 7-18 Business Days 

International Express 3-7 Business Days 

*Please note that Transit times exclude weekends and public holidays. 

Payment Methods

You can choose any of the following payment methods at the checkout when completing your order:

• - Paypal
•  - Credit Card
• - Direct deposit (Account details provided during checkout)

We use an SSL Secure Shopping Cart so you can be sure that your order information is secure while purchasing from us.

 Returns + Warranty

For information regarding returns and warranty please visit our returns and warranty page.

Shopping Currency

All prices listed are in Australian Dollars.

If you didn't find the answer you were looking for please contact us and we'll be happy to help you where we can.