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Who We Are:
At The Hippie House, we strive to be the best online hippie shop we can be. A family-run business originally based in Townsville, Australia, we’re passionate about bringing you the highest quality products with exceptional customer service, all while maintaining our core values of kindness, love and environmental protection.
We stock a range of goods from all over the world, as well as right here in Australia, carrying everything you’d expect to find at a good hippie store and then some. Whether you’re a free-spirited bohemian or an eco-warrior home gardener, there’s something for everyone in our range of ethically sourced goods.
While our operations remain based in Far North Queensland, we have moved our shipping locations mostly to Southern QLD, NSW and VIC to stay competitive with shipping rates. This allows us to offer quicker, more efficient deliveries while still maintaining our roots and values.
Core values:
At The Hippie House, we run our business based on kindness, love, peace, karma and environmental protection. We strive to integrate these beliefs into everything we do. Life is meant to be fun—smile often, be kind to others and don’t take yourself or life too seriously - it's meant to be fun!
We believe everybody has the potential to make a difference in their lifetime. Through positive actions and good vibes, our goal is to contribute to making the world a better place for our children and those who come after us.
Environmental sustainability and protection are at the heart of everything we do. From prioritizing ethically sourced products to minimizing packaging waste, we strive to reduce our ecological footprint at every step. Simple choices like emailing invoices instead of printing them have already saved over 200,000 sheets of paper—proof that small actions can lead to big change!
Our aim is to help create a better future, where the wellbeing of our planet is a top priority. We only have one Earth—it’s our home and our children’s future. Through small actions in our day-to-day lives, we can all help maintain the vast beauty and wonder of this planet. As Audrey Hepburn famously said, “To plant a garden is to believe in tomorrow.”
It’s all about the customer:
We always do our best to provide customers with quality products matched with exceptional service. As an Australian-owned and operated business, we acknowledge that our customers make The Hippie House so special—without you, we have no business! That’s why our focus is always on customer satisfaction. From a seamless online shopping experience to the world’s friendliest customer care team, we’re always here to help.
We put nothing but positive energy into our company and customer care. It is our hope that you feel the love when shopping with us and that we can continue to build strong relationships within our community for years to come.
Along with our customer-centric philosophy, we also stock the finest quality goods. Our team of quality control experts is always working to ensure only the best products are available at The Hippie House. If you ever have a concern or query as well, our support team is just an email away. You can expect lightning-fast responses, specialist advice and the friendliest service when communicating with us.
Prompt dispatch:
At The Hippie House, we ship all over the world, all year round, to bring you the very best in hippie goods at your ultimate convenience.
With fulfillment centres and warehouses located in Brisbane, Sydney and Melbourne, every order we receive is dispatched as quickly as possible.
We hope your experience shopping with The Hippie House is full of good vibes and positive energy. It is our goal to bring you the best goods and services, helping to put smiles on faces and make the world a better place.
Our online store is open 24 hours a day, seven days a week, all year round. You can contact our support team via email who will do their best to deliver a response within an hour or two during business hours, although sometimes this isn't always possible responses usually fall within the same day if worst comes to worst. We are in the office Monday to Friday, 7:00am - 4:00pm AEST. Please feel free to reach out if there is anything you need.
